Frequently Asked Questions - All FAQs

Please select your question category


Yes you can use your own domain name and your own webhosting. See the minimum server or hosting requirements for more information. We also offer webhosting and domain names.


Yes we offer a wide range of hosting packages starting of € 2,50 per month

Please feel free and send us an e-mail at info@productsdesigner.eu or go to www.idnohosting.nl for more information.


Yes, please feel free and send us an e-mail at info@productsdesigner.eu or go to www.idnohosting.nl


Yes, But you will need to buy a license for each domain. For example: If you want the design tool to be installed on 5 websites/domains then you will need to buy a 5 license contract, please create a ticket for more information


Depends on which package you choose. We also offer a total package with domain name registration and hosting for one year. You can also hire/rental the products designer. Please create a ticket for more information about the different possibilities.


Server with PHP5+, MySql5+, PHP GD Enabled, mod_security Disabled (For uploading from flash)

Recommended: PHP 5.3 +, MySQL 5.0.4 +


Yes, without losing any of your store settings and catalogue, we can integrate our Products designer tool in your existing store like Magento, Virtuemart etc..


Yes, we can integrate our Products Designer tool with any open source e-commerce solution like Magento, Prestashop, Open Cart, X-Cart, Zen Cart, WordPress, Joomla/Virtuemart etc.


Yes, We offer you the complete installation service for FREE, so no extra costs.


Once the payment is received, we can install, configure and test our Products Designer package on a live server within 5 business days. (The server meets the specifications)


Yes, we install all of the software depends on the chosen Products Designer integration


Yes. The store is delivered with your own brand. You can use your own colors, logo and template


No, we do not offer the source code for the Products designer tool. The Products Designer is delivered in encrypted format on your our our server. While the rest of the e-commerce shopping system (Magento, Joomla, Virtuemart) is delivered as open source.


For turnkey solutions, we accept 100% advance payment. Yes, if total customization cost is higher, we break it into installments. In any case, full payment has to be made before your application is transferred on a live server.


Whenever a product upgrade is launched, a notification is sent to all license holders. Upgrades may involve re-configuration and setup. Hence, the upgrades are generally available for a very nominal fee.


We accept payment via bank wire transfer, Pay Pal and credit cards.


It depends on which package you buy. By default each Product Designer package comes just as the demo. With all the products, fonts, clip-arts, images, text and other content.


Yes, we do offer customization services ranging from Joomla / Virtuemart, Magento theme integration, Products Designer customization, new feature additions etc. at very nominal costs.


Yes, rotate functionality is available in all our Product Designers. You can rotate any item like clipart, image or text.


Yes, we have this feature available in our Products Designer. Your user can upload vector art (.EPS) or design (.JPG/.PNG) to the online Products Designer software.


Yes, we create the website for the Products Designer. The Products Designer can also be integrated in any website, shopping cart or CMS.


Yes, our Products Designer supports multi-colored clip arts


Yes, the Products Designer has its own language file. The user can customize the language file to his own needs. All other parts is standard CMS functionality and can be simple translated in any language.


Yes, you can easily replace, add or delete any vector graphics, fonts or product by your own


Print friendly vector files, you need to have at least adobe reader to view or you can directly send these files to your plotter or printer.


Yes, we give support through our online ticket system.


Yes, configuring your specific store settings is something you can do yourself. All products come with a CMS system, of course knowledge of these CMS systems is required

Easy to use

Anything you change will be reflected immediately on the preview. Upload artwork and save vector SVG files!

Lifetime license

One-time payment. No other hidden fees. No monthly costs, royalties or revenue sharing ever!

Fully manageable

Take control on products, pricing, printing types, fonts, colors, and artwork using Products Designer